Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information.

Last updated: July 29, 2025

Information We Collect

Personal Information

Email address for transaction notifications
Phone number for service activation
Payment information (processed securely by our payment partners)
Service account details (meter numbers, smart card numbers, etc.)

Technical Information

Device information and browser type
IP address and location data
Usage patterns and service preferences
Transaction history and service usage

How We Use Your Information

Process your service requests and payments
Send transaction confirmations and receipts
Provide customer support and resolve issues
Improve our services and user experience
Prevent fraud and ensure service security
Comply with legal and regulatory requirements
Send important service updates and notifications

Data Security

We implement industry-standard security measures to protect your personal information:

256-bit SSL encryption for all data transmission
Secure payment processing through certified payment gateways
Regular security audits and vulnerability assessments
Access controls and authentication systems
Data encryption at rest and in transit
Regular backup and disaster recovery procedures

Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

With service providers (telcos, utility companies) to complete your requests
With payment processors to handle transactions securely
With law enforcement when required by law
With your explicit consent for specific purposes
To protect our rights, property, or safety

Your Rights

You have the following rights regarding your personal information:

Access and review your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal requirements)
Opt-out of non-essential communications
Request data portability
File complaints with relevant authorities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential cookies for site functionality
Analytics cookies to understand usage patterns
Preference cookies to remember your settings
Security cookies to protect against fraud

If you have questions about this Privacy Policy or your personal information, please contact us:

Email: support@longswipe.com

We will respond to your inquiry within 30 days.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.